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In Reply to: In all honesty posted by Steph on December 29, 2009 at 23:24:36:
I don't mean to imply that the office staff is making mistakes and I don't mean to make this an issue. I just want to provide some proactive information that may help avoid issues we all read about last year.
The steps I brought are steps commonly used to combat issues with SPAM filters and mass emails campaigns. These SPAM filters are not necessarily intended to stop wanted mail, but the program can't tell if it's wanted vs unwanted unless the user lets the email program know to accept emails from that address - many computer users either don't know they can change the settings or just don't bother. Various settings will stop emails that come in from servers that basically just send out mass emails - even if they are really not spam. Neither KCBS/MMA can control this, but the steps I listed can help diminish the chances.
Plus, the subject line alone can trigger the email to get caught by spam when other emails from the same address will not get caught. Unfortunately, vote/voting in a subject line is gonna increase the spam score of the email. Free, Voting, Member, Survey - all words with high spam scores.