|Banner advertisements by bbqads.com|
In Reply to: My Soap Box (long) posted by Jumpin' Jim on February 22, 2011 at 21:17:49:
Sam's division is 11% of the largest corporation in America (~$400B). That said, I think they do a pretty good job if identifying good customers on a local level, but you are setting an unrealistic expectation for corporate communication and customer service across a very large organization.
The BBQ Forum Home Page