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In Reply to: Thanks Fast Eddy! posted by AndyC on June 23, 2011 at 13:08:38:
Eddie is past fantastic!! My old controller on my FE 100 went out so decided to upgrade to the new digital one. Bought the controller, Eddie came over to my house (I live in KC), picked up my smoker, took it to his place, put the new controller on and delivered it back. I needed it fixed before the Royal but we didn't have a trailer at that time so we were going to rent one to take the smoker to him and he said don't bother. That there is WAY ABOVE fantastic customer service. Phenominal custer service plus shows that Eddie is just a really nice guy no matter what.
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