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Posted by Jackitup on July 21, 2012 at 13:20:30:

In Reply to: Restaurant Depot Customer Service...... posted by Jackitup on July 20, 2012 at 11:06:40:

It turns out that the Excell ribs I first got had a 'pack date' of 7/2. Had I looked as I usually do I would have said something then being cryovaced pork limit is 2-3 weeks. What happened was they got shipped to the store by mistake. They were supposed to go somewhere else for outdated processing. Too bad, they were very nice small/lite boned spares. They gave me a new box of IBP and comped my credit card and got them for nothing. I told him that wasn't needed, but he wouldn't listen and apologized about 5 times and said no charge for the hassle!! The IBP's aren't quite as nice but they are fresh, only a few days old and free. Very happy with the whole deal.
Jon


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